Privacy Policy

JBN Patio Covers

Effective Date: 02/02/2026

JBN Patio Covers (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how it is protected, and your rights when you visit our website, request information, or use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal and non-personal information through several methods, including website forms, phone calls, emails, and analytics tools.

Personal Information

Information you voluntarily provide may include:

  • Full name

  • Phone number

  • Email address

  • Property address or project location

  • Details about your patio cover project

  • Communication preferences

This information is collected when you:

  • Request a quote or free estimate

  • Contact us through forms or phone calls

  • Schedule a consultation

  • Communicate with us via email or text

Non-Personal Information

We may automatically collect technical data such as:

  • IP address

  • Browser type

  • Device type

  • Pages visited and time spent on pages

  • Referring website or source

This data is used for analytics, performance tracking, and website optimization.

How We Use Your Information

We use collected information to:

  • Respond to inquiries and provide requested services

  • Schedule consultations and estimates

  • Prepare project proposals and contracts

  • Communicate about services, updates, or follow-ups

  • Improve website performance and user experience

  • Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information.

Cookies and Tracking Technologies

Our website may use:

  • Cookies

  • Pixels

  • Analytics tools (such as Google Analytics)

These technologies help us:

  • Understand how visitors use our website

  • Improve site functionality and content

  • Measure marketing effectiveness

You may disable cookies through your browser settings. Disabling cookies may limit some website functionality.

Text Messaging and Phone Communications

If you provide a phone number:

  • You may receive calls or text messages related to your inquiry or project

  • Message frequency varies

  • Standard messaging and data rates may apply

You may opt out of text communications at any time by replying STOP or contacting us directly.

Information Sharing and Disclosure

We may share your information only when necessary:

  • With trusted service providers assisting with operations (e.g., CRM, scheduling tools)

  • To comply with legal obligations or court orders

  • To protect our rights, property, or safety

All third parties are required to maintain confidentiality and security.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including:

  • Secure servers

  • Restricted access to personal data

  • Encryption and security monitoring

While no system is 100% secure, we take data protection seriously and continually improve our safeguards.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Meet legal, accounting, or regulatory requirements

When information is no longer required, it is securely deleted or anonymized.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Opt out of marketing communications

To exercise these rights, contact us using the information below.

Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of the revised policy.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, contact us:
JBN Patio Covers
Phone: 469-340-0839
Website: https://jbnpatiocovers.com
Service Area: Denton County and surrounding North Texas areas

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